Success Story of Taking Advantage Garudamiles 73% Redemption Discount

A few days ago I wrote about Garudamiles Independence Day promotion, where you can enjoy 73% discount on Garuda Indonesia ticket redemption (the promotion was ended by now). I took advantage of that promotion to get tickets for my parent birthday gift.

I secured 2 round trip Garuda Indonesia economy class award tickets on Jakarta (CGK) – Tanjung Pandan (TJQ) routes. Garudamiles normal redemption rate is 4,000 miles / pax / one way, but goes down for only 1,080 miles / pax / one way thanks to the promotion.

Redeemed miles only cover the base fare of the ticket. So any other charges and fees still need to be paid. In my case, below the details of charges and fees that I paid:

Compulsory Insurance Surcharge: IDR 10,000

Airport Passenger Service Charge – CGK: IDR 130,000

Airport Passenger Service Charge – TJQ: IDR 30,000

Administration Fee: IDR 150,000

GA Sales Office Fee – Domestic: IDR 5,000

Grand Total: IDR 325,000 / pax / round trip

Actually you can avoid paying Administration Fee and GA Sales Office Fee if you book your award ticket via Garuda Indonesia Official Website and Garuda Indonesia Mobile App. I’m not sure why, both website and mobile app shown the normal redemption rate when the promotion was running instead of discounted rate. So I have no choice but to reserve the tickets via Garuda Indonesia Call Center and later issued the tickets at Garuda Indonesia Sales Office.

Garudamiles allow passenger to cancel award ticket up to 4 hour prior to scheduled departure time with 10% penalty from amount of miles redeemed. So I guess it will be fair if I compare economy award ticket with highest subclass economy paid ticket (Y).The base fare for round trip highest economy class (Y) paid ticket on my chosen date was IDR 1,620,000 / pax. In this promotion I valued Garudamiles worth IDR 1,500 / mile, way higher than my last valuation of Garudamiles.


I issued the tickets around 2 PM on 17 August at Garuda Indonesia Sales Office Mall Kota Kasablanka. At that time there were still many customers desperate searching for award ticket availability with the agents. The promotion has start from 00.00 at 17 August 2018, I’m not surprised if availability was scarce (if not sold out) about 14 hours later. Next time there are a promotion like this, I suggest you guys to reserve as soon as the promotion started via Garuda Indonesia Website or Garuda Indonesia Mobile App. If not working, quickly call Garuda Indonesia Call Center to reserve award ticket and issued the ticket later in any Garuda Indonesia Sales Office.

Featured image courtesy: travelholic


In the interest of full disclosure, author might earn referral bonuses for anyone that’s use links on this post. I won’t force anyone to use any of the link, but I would like to say thank you very much in advance if you do so.

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